Their contact details can be found via the following link. If you continue having issues after those steps, you'll want to reach out to the Procreate for additional support. If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open Then check to see if the problem with the app is fixed." When you do this, you might lose data that was stored in the app. " Update the software on your iPhone or iPad.".All it takes to fix this is switching off your Bluetooth and switching it back on. The tip is not properly screwed in - the tip has to be tightly screwed to the Apple pencil. Bluetooth Connection Your Apple Pencil needs Bluetooth for connections, so if there’s a problem with your Bluetooth connection, the pencil will not work. If the battery charge of your pencil drops to about 1 to 2, it will certainly stop working, so you got to charge it immediately. While the title of the article outlines different issues, these steps can be helpful in resolving many application specific issues. Low battery - when Apple pencil says connected but not working, then a low battery is usually the most common reason behind it. These steps can also be found via the following link. (Image credit: Josh Edelson/AFP via Getty Images) The Apple Pencil is the best stylus you can use with your iPad but alas, nothing is perfect not even the Apple Pencil. If you're able to draw in other applications, you may want to complete the application specific troubleshooting steps listed below. By Alison Barretta last updated 22 September 2021 Get to the root of why your Apple Pencil isn't working. To confirm, are you able to draw in other applications on your iPad? If you're unsure, you can follow the steps in the "Draw or write in apps with Markup" section of the following article to test. The Apple Pencil is a great accessory to use with your iPad Pro.
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